Frequently Asked Questions
Everything you need to know about your Thrashin Supply order and gear.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard domestic delivery typically takes 3-5 business days depending on your location.
What is your return policy for apparel and gear?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain high-performance parts may have specific return conditions.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination country and package weight.
How do I know which size to order?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit during active use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.